Computer Repairs & Software Support

Tech Support RI provides a comprehensive level of on-site computer services ranging from repairs, installation, troubleshooting, to networking, help desk, software support and more. This also includes remote access repairs and support for established clients.

"Computer repairs" can be split into either a software or a hardware issue. Physical hardware failures like a bad hard drive or power supply require a part to be replaced. Software related problems, such as a computer that runs slowly, Windows behaving badly or your e-mail not working may be more software related. The fun part of troubleshooting is figuring out which of the two is actually at fault. And diagnosing a problem to determine the root cause is the first step to repairing it correctly. Much like a doctor uses his knowledge and runs tests to find out what's wrong, computer repair is no different.

In many cases, a PC that doesn't start or isn't working properly doesn't need a piece of hardware replaced. More often, the problem is related to software or configuration errors. Overpriced hardware estimates from the local office supply chain or electronics stores are common, and are more often the result of misdiagnosis, such as randomly replacing parts or being told Windows needs to be reinstalled because a technician can't fix the issue. Throwing out the office computer each time you have a problem with Windows or a program like Microsoft Office gets expensive, so maybe it's time to get a professional evaluation.



Computer Hardware & Software Repairs

Hardware Repairs

  • Hard drive diagnostic testing, replacement, upgrades & data recovery
  • RAM / Memory testing & upgrades
  • Printer service & repair
  • Server & desktop PC upgrades
  • Power supply testing & replacement
  • Motherboard capacitor repair
  • Hard drive & data destruction

Hardware & System Installation

  • New computer installation & configuration
  • Printers & scanners set up
  • Data migration from old computers to new
  • Windows server installation
  • On-site and off-site Backup solutions
  • Multi-screen monitor & audio visual installs

Software Repair/Troubleshooting

  • Windows operating system installation, upgrades & repairs
  • E-mail software / MS Outlook support
  • Speeding up slow computers
  • Windows error troubleshooting
  • Windows blue screen of death errors
  • Black screen, no boot issues
  • Virus, malware & adware removal

Software Installation

  • Microsoft Outlook upgrades & e-mail migration
  • E-mail software installation & configuration
  • Network software installs such as Quickbooks, databases, etc.
  • Microsoft Office, Word, Excel, etc.
  • Free and paid antivirus programs

and more...

Windows 11, Windows 10, Windows 7, Windows 8, Vista, XP, Windows 2000, DOS & the corresponding Windows Server versions.
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Your privacy and data security is assured and guaranteed by contract. NDA's are also accepted for businesses as well as public figures.
A recent BCI report is available for businesses that may require one when employing contractors.

Computer Service & Installation

Computer service options are available for businesses in need of occasional on-site support or regular, managed, remote and on-premise IT solutions including installations in Rhode Island. Call today for a free consultation..