Tech Support RI provides a comprehensive level of on-site computer services ranging from repairs, installation, troubleshooting, to networking, help desk, software support and more. This also includes remote access repairs and support for established clients.

"Computer repairs" can be split into either a software or a hardware issue. Physical hardware failures like a bad hard drive or power supply require a part to be replaced. Software related problems, such as a computer that runs slowly, Windows behaving badly or your e-mail not working may be more software related. The fun part of troubleshooting is figuring out which of the two is actually at fault. And diagnosing a problem to determine the root cause is the first step to repairing it correctly. Much like a doctor uses his knowledge and runs tests to find out what's wrong, computer repair is no different.

In many cases, a PC that doesn't start or isn't working properly doesn't need a piece of hardware replaced. More often, the problem is related to software or configuration errors. Overpriced hardware estimates from the local office supply chain or electronics stores are common, and are more often the result of misdiagnosis, such as randomly replacing parts or being told Windows needs to be reinstalled because a technician can't fix the issue. Throwing out the office computer each time you have a problem with Windows or a program like Microsoft Office gets expensive, so maybe it's time to get a professional evaluation.

Call 401-307-1245